LEGAL & POLICIES
MUNARO GALLERY
Selected with Intention. Presented with Clarity.
Last updated: October 27, 2026
Munaro Gallery is an independent luxury goods business operated by Fair Root LLC, a Florida-registered company based in the Miami area.
We specialize in luxury timepieces, jewelry, accessories, and carefully selected goods, offering retail and wholesale sales, buying, trading, consignment, and personalized sourcing services.
We believe every transaction should be handled with transparency, professionalism, and clear expectations.
The following policies apply to our website and direct transactions, subject to any additional written agreements and applicable law.
Terms & Conditions
Products & Descriptions
We make reasonable efforts to accurately describe the authenticity, condition, specifications, and included accessories of every product.
Pre-owned items may show normal signs of wear or previous servicing. Material details known to Munaro Gallery will be disclosed before purchase.
Customers are encouraged to review descriptions, photographs, and included accessories before confirming an order.
Munaro Gallery operates independently and is not affiliated with or endorsed by the brands featured unless expressly stated.
Pricing & Availability
All prices are in U.S. dollars unless otherwise specified.
Prices and inventory availability may change. Some items are sourced through our trusted supplier network and may not be physically held by Munaro Gallery.
All transactions are subject to final confirmation of availability, payment terms, and delivery arrangements.
If an accepted order cannot be fulfilled, the customer will be offered an appropriate refund or other remedy in accordance with applicable law.
Payment Terms
We accept bank wire transfers, Zelle, and other approved payment services, depending on the transaction.
Payments must be verified and cleared before the release or shipment of goods.
Customers should independently confirm payment instructions through Munaro Gallery’s established contact channels before transferring funds.
We reserve the right to decline transactions involving suspected fraud, unverifiable payment details, or other legitimate security concerns, subject to applicable law.
Trades, Consignment & Sourcing
Trade values are subject to physical inspection, authentication, condition, ownership verification, and confirmation of included accessories.
Consignment and special sourcing arrangements may require individual written agreements defining fees, payment terms, delivery arrangements, and cancellation conditions.
Returns & Refunds
Final Sale Policy
All retail watch purchases and custom-made or personalized jewelry purchases are considered final sale, except where a return or other remedy is required by law or an item materially differs from its confirmed description or agreed specifications.
Customers are entitled to have legitimate concerns regarding authenticity, material misrepresentation, or incorrect fulfillment reviewed.
For other products, including accessories and noncustom jewelry, applicable return conditions will be communicated before purchase.
Discretionary Watch Returns
Returns requested because of a change of mind, personal preference, or circumstances unrelated to product misrepresentation are not automatically accepted.
Munaro Gallery may consider such requests individually.
If a discretionary watch return is approved, a restocking fee generally ranging from 15% to 20% of the purchase price may apply, depending on the circumstances.
The exact fee and all return conditions must be disclosed and accepted in writing before the discretionary return is authorized.
Restocking fees do not apply to refunds or remedies for which such deductions are prohibited by law.
Incorrect or Materially Misrepresented Items
If an item is confirmed to be materially different from its agreed description or specifications, Munaro Gallery will provide an appropriate remedy, which may include repair, replacement, or refund, depending on the circumstances and applicable law.
Reporting Issues
Customers are requested to notify Munaro Gallery within 24 hours of delivery if an item appears damaged, incorrect, or materially different from its confirmed description.
Please include relevant photographs and order details.
This reporting request helps us investigate issues promptly. It does not waive or restrict statutory consumer rights, valid authenticity claims, or applicable warranty coverage.
All returns require communication with Munaro Gallery before shipment so appropriate shipping and verification arrangements can be made.
Six-Month Limited Mechanical Warranty
Coverage
All mechanical timepieces sold through Munaro Gallery as retail sales include a six-month limited mechanical warranty, beginning on the date of delivery to the original retail purchaser.
The warranty covers internal mechanical movement defects or failures arising during proper and normal use, where the failure is not attributable to customer-caused damage or another excluded cause.
Potentially covered issues include:
Internal movement malfunction during normal use.
Unexpected movement stoppage despite proper operation.
Significant deterioration in timekeeping performance attributable to an internal mechanical defect.
Failure of covered movement components under normal operating conditions.
Normal variations in accuracy and power reserve within applicable specifications are not considered defects.
Quartz timepieces are not covered by this mechanical-movement warranty. Any applicable quartz warranty will be disclosed separately.
Warranty Exclusions
The limited mechanical warranty does not cover damage or malfunction caused by:
Water & Moisture
Water intrusion due to an improperly closed or unsecured crown.
Improper operation of crowns or pushers in water.
Water exposure beyond the watch’s appropriate specifications or intended operating conditions.
Moisture damage caused by mishandling, accidental damage, or misuse.
Water resistance is not independently guaranteed unless explicitly confirmed in writing following appropriate testing.
Accidental Damage & Improper Handling
Drops, impacts, shocks, or physical abuse.
Improper winding, setting, adjustment, or operation.
Negligence, misuse, or failure to follow manufacturer operating instructions.
Exposure to extreme temperatures, chemicals, or unsuitable operating conditions.
Third-Party Work
Damage resulting from improper third-party repair, servicing, modification, or replacement components.
Third-party servicing does not automatically void coverage; the exclusion applies when that work causes the claimed problem.
Normal Wear & Maintenance
Cosmetic scratches, dents, or wear.
Strap, bracelet, clasp, or crystal damage unrelated to a covered movement defect.
Routine servicing, ordinary maintenance, or expected wear not caused by a covered defect.
Warranty Claims & Inspection
Customers experiencing a mechanical issue during the warranty period should contact Munaro Gallery with the purchase information and a description of the concern.
The watch may require inspection by a qualified watchmaker or appropriate service provider.
Where inspection confirms a covered defect, Munaro Gallery will arrange an appropriate repair at no charge for the covered repair, or provide another remedy where required by law.
Where the reported problem is attributable to an excluded cause, warranty coverage will not apply to that problem.
Any customer-paid inspection, shipping, or repair fees must be disclosed and approved before being incurred.
Customers should not arrange repairs on behalf of Munaro Gallery without prior authorization if they wish to seek reimbursement under this warranty.
This limited warranty does not restrict consumer rights that cannot legally be waived.
Buyback & Repurchase
Munaro Gallery may offer to repurchase selected products on an individual basis.
Repurchase decisions depend on product condition, market value, authenticity, documentation, current demand, and other relevant factors.
There is no automatic or guaranteed buyback program.
A future repurchase amount or commitment is guaranteed only where specifically agreed in a separate written agreement issued by Munaro Gallery.
Previously issued written buyback commitments remain subject to their individual terms and applicable law.
Shipping & Delivery
Munaro Gallery prefers FedEx shipping with full-value insurance coverage, subject to the carrier, insurer, destination, and specific shipment arrangements.
The shipping method, insurance terms, shipping charges, and delivery arrangements will be confirmed before completing a transaction.
We carefully package valuable items and document our packaging procedures to maintain transaction records and assist with potential shipping investigations.
Customers are encouraged to record a continuous unboxing video, showing the unopened package and its contents, to help document any unexpected issue.
An unboxing video is recommended but is not mandatory for exercising applicable legal rights.
Customers should promptly report visible damage, missing contents, or delivery concerns so that appropriate investigations can begin.
Shipping dates and any delays are handled in accordance with applicable law. If fulfillment cannot occur within the promised or legally applicable period, customers will receive the required notice, cancellation options, and refunds.
International customers may be responsible for applicable import taxes, duties, customs charges, and clearance fees unless otherwise agreed in writing.
Privacy & Customer Information
Munaro Gallery respects customer privacy.
We collect information reasonably necessary to respond to inquiries, process transactions, provide services, coordinate deliveries, prevent fraud, and maintain required records.
This may include contact details, shipping information, transaction records, and customer communications.
Customer information may be shared with payment processors, shipping providers, authentication professionals, website service providers, and other parties where reasonably necessary to fulfill transactions or legal obligations.
We use reasonable administrative and technical safeguards to protect customer information.
Requests relating to personal information can be submitted through our official contact channels. We will respond in accordance with applicable privacy laws.
Details concerning cookies, website analytics, marketing tools, data retention, and consumer privacy rights will be provided in a separate Privacy Policy reflecting the technologies and data practices actually used by the website.
General Provisions
These policies apply to Munaro Gallery retail products and services unless additional applicable terms are expressly disclosed and agreed in writing.
Dealer, wholesale, consignment, and individually negotiated transactions may be governed by separate written agreements.
Nothing in these policies excludes legal rights or remedies that cannot lawfully be limited.
If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Munaro Gallery may update these policies periodically. Changes will apply prospectively, subject to existing transaction agreements and applicable law.
CONTACT
Munaro Gallery
Operated by Fair Root LLC
Miami, Florida, United States
Website: www.munarogallery.com
Email: hello@munarogallery.com
For assistance with purchases, shipping, warranty claims, returns, or privacy requests, please contact us through the official website.